November 14 - 16, 2011, Hyatt Regency Washington on Capitol Hill, Washington, D.C
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With a constantly growing demand for government contact centers and the introduction of new acts and regulations, public sector contact-center professionals must be up to date with the latest in technology solutions and practices.
The Government Contact Center Summit 2011 in Washington, D.C. will explore the solutions to the problems of government contact center professionals. Case studies from local, state, and federal organizations will allow attendees to learn about specific instances where contact center teams overcame inhibitors. Contact-center experts will match the latest in technology solutions to your specific center’s needs. And, most importantly, attendees will be learn the best practices in adapting to the newest, contact-center regulations.
Please join us at the Government Contact Center Summit 2011 from November 14th-16th in Washington, D.C
We will address common themes and shared obstacles from across all levels of government making for a lively and productive conversation. Additionally, this program has been created by and for your public sector peers. That means you won’t have to worry about self-serving sales pitches, and your time out of the office will be well-served. We will do all of this in a highly participatory conference setting. Come discover what other organizations are implementing in terms of people and process improvements.
Join us at Government Contact Center Summit from November 14-16 in Washington, D.C. to take part in a truly inclusive, informative and interactive knowledge exchange.
This event is intended for federal, state, and local directors, commissioners, managers, supervisors, and other support staff responsible for the following:
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